Faced with an everchanging industrial landscape, companies are under pressure to balance two major objectives: ensuring operational resilience and reducing their environmental impact. To meet these challenges, ServiceNow stands out as a strategic platform that offers a transformative approach by integrating intelligent automation, artificial intelligence (AI), and process optimization into industrial and IT management. By leveraging these technologies, businesses can enhance their operational performance while committing to sustainability goals.
Optimizing Industrial Resilience
In today’s volatile industrial environment, quality failures, supply chain disruptions, or unforeseen operational challenges demand agile and responsive solutions. Companies need to be able to detect issues quickly, understand their root causes, and implement corrective actions effectively to minimize disruption. ServiceNow’s Agentic AI offers a powerful tool to address this need.
Through advanced data analysis, Agentic AI helps manufacturers anticipate potential anomalies before they escalate into major problems. The platform uses machine learning algorithms to recognize patterns, predict operational disruptions, and provide recommendations for immediate corrective actions. This predictive capability significantly improves response times and enables businesses to reduce downtime, mitigate risks, and maintain the flow of operations, ensuring continuous production and service delivery.
By automating decision-making processes, ServiceNow allows organizations to take action swiftly without waiting for manual intervention. This combination of real-time intelligence and automation plays a critical role in enhancing customer satisfaction and operational performance. For industries where speed and precision are key, such capabilities are mandatory to maintain competitiveness and operational stability.
Accelerating IT Transformation and Decarbonization
The growing environmental concerns related to digital services cannot be overlooked. The IT sector alone is responsible for around 2.5% of global greenhouse gas emissions, a figure that is projected to rise by up to 7.5% by 2040. This is a significant challenge, especially as companies strive to meet stricter regulatory requirements and corporate sustainability targets.
To address these issues, Scalian integrates innovative tools like aguaro, based on ServiceNow, which enables manufacturers to measure and manage their digital carbon footprint. By mapping out the emissions associated with digital activities, aguaro offers a comprehensive view of the environmental impact across various operations. Furthermore, it helps businesses define a low-carbon trajectory, track their progress, and implement strategies that reduce their overall environmental footprint.
The integration of aguaro into industrial systems also automates environmental monitoring, ensuring that companies stay compliant with ever-evolving environmental regulations. By providing real-time data on carbon emissions, the tool enables manufacturers to make informed decisions on reducing their environmental impact while maintaining operational efficiency. The ability to monitor, assess, and reduce emissions at scale is essential for industries aiming to meet global sustainability standards without compromising on performance.
Commitment to a Responsible Digital Transformation
As industries move forward with their digital transformation, Scalian ensures that sustainability remains at the forefront of every technological advancement. The solutions provided are designed to integrate seamlessly into existing IT ecosystems while placing a strong emphasis on user experience (UX), security, and compliance. By focusing on these priorities, Scalian helps organizations drive a responsible digital transformation that is not only technologically advanced but also socially and environmentally responsible.
Our expertise in integrating sustainable solutions with cutting-edge technologies, combined with our commitment to operational excellence, makes us the ideal partner for businesses looking to accelerate their digital transformation in a way that balances resilience, performance, and environmental impact.
Scalian will share its ServiceNow expertise at the 55th International Paris Air Show – Le Bourget 2025. Come and meet us to find out more!